BALANCE

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Legal

Privacy policy

Effective [Effective date, e.g. 1 November 2026]

The short version

1. Who is responsible

Balance is made by [Your name] (“we”, “us”). We decide how the data described here is used, so we are responsible for it (the “controller”).

Contact: [your email]
[Postal address: needed if you offer Balance in the EU or UK; otherwise delete this line]

2. On your device (no account needed)

Balance saves your data in its own storage on your device: inside the iPhone app, or in your browser’s storage on the website. This includes:

The website also keeps an offline copy of its own files, so it opens without a connection. This copy holds no personal data.

Data on your device stays there until you remove it (see Keeping and deleting). We can’t see it.

3. With an optional account

To sync your devices you can create an account with email and password, Sign in with Apple or Sign in with Google. Accounts run on Firebase Authentication, a Google service. We then store:

Account details

Synced data

Stored in Cloud Firestore (Google) and linked to your user ID:

We use this only to sign you in, keep your devices in sync, and send the password-reset emails you ask for (sent by Firebase). We don’t send newsletters or marketing.

4. Activity suggestions (optional)

When you’re signed in and send an idea with About → Suggest an activity, we store what you wrote (activity name, description, area and minutes), your user ID, the time, and a review status. A small counter with your user ID and the time of your last idea keeps sending to 5 ideas a day, at least 30 seconds apart.

Only we can read suggestions, in the Firebase console; other people using Balance never see them. An idea reaches the app only if we add our own version of it by hand. Please keep personal details out of your ideas.

5. Reminders, haptics, sharing and backups

6. What we never do

7. Service providers

8. Why we use your data (legal bases)

Where laws such as the EU or UK GDPR apply, we rely on:

9. How long we keep data, and deleting it

On your device

In your account

Suggestions

We keep ideas you sent while we review them and plan activities. They hold your user ID but no email address; once your account is deleted, that ID no longer belongs to anyone. Email us and we’ll delete yours.

10. Your choices and rights

Write to [your email]. We reply within one month. We never sell personal data, so there is nothing to opt out of.

11. Security

All connections use HTTPS. Firestore security rules let each account read and write only its own data, and suggestions can only be created from the app, never read back. Passwords are handled by Firebase. No system is perfectly secure, so please choose a strong password you use only for Balance.

12. Children

Balance isn’t directed to children under 13, and we don’t knowingly collect personal data from them. If you’re under 13, or under the minimum age for online accounts where you live, please use Balance without an account. If you believe a child has created an account, contact us and we’ll delete it.

13. Not medical advice

Balance is a playful model inspired by ideas about brain chemistry. It does not measure real hormones or neurotransmitters, and it is not medical, psychological, or health advice. If you’re struggling, please talk to a qualified professional.

14. Changes to this policy

If we change how Balance uses data, we’ll update this page and the effective date at the top, and describe important changes in the app’s release notes before they apply.

15. Contact

[Your name]
[your email]

Questions about the app itself? See Support.

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